India’s quick commerce and food delivery market is booming, with Zepto and Zomato emerging as two leading platforms. While Zepto focuses on 10-minute grocery delivery, Zomato offers a broader food + dining + grocery ecosystem (via Blinkit).
This guide breaks down Zepto vs Zomato (2025) across business models, delivery speed, pricing, product range, and user experience — with easy-to-read comparison tables and official links.
📌 Table of Contents
- Overview: Zepto vs Zomato
- Business Model Comparison
- Delivery Speed & Fulfillment
- Products & Services
- Pricing & Offers
- User Experience & App Interface
- Geographic Reach
- Loyalty Programs
- Customer Support & Returns
- Pros & Cons
- Which One Should You Choose?
- FAQs
- Official Links
1️⃣ Overview: Zepto vs Zomato
| Factor | Zepto | Zomato |
|---|---|---|
| Founded | 2021 (Aadit Palicha & Kaivalya Vohra) | 2008 (Deepinder Goyal & Pankaj Chaddah) |
| Core Focus | 10-min groceries & essentials | Food delivery, dining, quick commerce |
| Parent Company | Independent | Zomato Limited (Publicly Listed) |
| Subsidiaries | None | Blinkit (since 2022), Feeding India |
| Funding/Valuation | $1.4B (2024) | Publicly traded (NSE: ZOMATO) |
| App Downloads | 50M+ | 200M+ |
🔗 Learn more: Zepto Official | Zomato Corporate
2️⃣ Business Model Comparison
- Zepto → Hyperlocal dark-store model, focused on speed.
- Zomato → Diversified ecosystem (food, Blinkit groceries, Hyperpure B2B supply).
💡 Key takeaway: Zepto = fast groceries. Zomato = all-in-one food + commerce.
3️⃣ Delivery Speed & Fulfillment
- Zepto: 10–15 mins (within 2–3 km of dark stores).
- Zomato/Blinkit: 15–30 mins, wider coverage.
- Zepto rarely uses surge pricing; Zomato may during festivals or peak hours.
4️⃣ Products & Services
- Zepto: Groceries, fresh produce, alcohol (select cities), limited electronics & pet care.
- Zomato: Food delivery, groceries via Blinkit, medicines, dining reservations, wider non-food SKUs.
🛒 Verdict: Zepto = best for essentials in metros. Zomato/Blinkit = broader product range.
5️⃣ Pricing & Offers
| Factor | Zepto | Zomato/Blinkit |
|---|---|---|
| Delivery Fee | ₹0–₹19 | ₹0–₹29 (Blinkit), ₹20–₹50 (food) |
| Min. Order | ₹99 | ₹99–₹149 |
| First Order Discount | ₹100–150 off | ₹100–200 off |
| Subscriptions | Zepto Pass (₹99/mo) | Zomato Pro (₹199/mo) |
💰 Tip: Zepto Pass saves on grocery deliveries, Zomato Pro adds dining + Blinkit benefits.
6️⃣ User Experience & App Interface
- Zepto App: Minimalist, faster checkout.
- Zomato App: Feature-rich (filters, cuisine search, voice commands).
- Both support real-time tracking, dark mode, and reordering.
7️⃣ Geographic Reach
- Zepto: 20+ cities (metros + select Tier 2).
- Zomato: 100+ cities for Blinkit; 500+ towns for food delivery.
- International: Zomato operates in UAE & Philippines; Zepto is India-only.
8️⃣ Loyalty Programs
- Zepto Pass (₹99/mo): Free deliveries, basic perks.
- Zomato Pro (₹199/mo): Free deliveries, dining discounts, Blinkit perks, family sharing.
9️⃣ Customer Support & Returns
- Zepto: <30 mins response, instant refunds for wrong items.
- Zomato: 1–4 hrs response, 24–72 hrs refunds (restaurant orders vary).
🔟 Pros & Cons
✅ Zepto Pros
- Fastest grocery delivery (10 mins)
- Simple app, great for essentials
- Affordable subscription
❌ Zepto Cons
- Limited to top cities
- No restaurant tie-ups
- Smaller product catalog
✅ Zomato Pros
- Huge restaurant network
- Food + groceries + dining in one app
- Zomato Pro adds strong value
- Wide India coverage
❌ Zomato Cons
- Blinkit slower than Zepto
- App cluttered
- Surge pricing common
1️⃣1️⃣ Which One Should You Choose?
- Choose Zepto → If you want groceries in 10 mins and live in a metro.
- Choose Zomato → If you order restaurant food + groceries, or want Pro dining perks.
- Best Strategy? → Use both: Zepto for emergencies, Zomato for meals & monthly hauls.
1️⃣2️⃣ FAQs
- Is Blinkit owned by Zomato? ✅ Yes, since 2022.
- Does Zepto deliver alcohol? ✅ Yes, in select cities.
- Which is cheaper? Both are similar; Zepto faster, Blinkit better for bulk deals.
1️⃣3️⃣ Official Links
- Zepto | Careers
- Zomato | Blinkit | Zomato Pro
✅ Final Verdict
Zepto and Zomato aren’t direct rivals — they complement each other.
- Zepto = Speed king (10-min groceries).
- Zomato = Ecosystem (food + dining + groceries + more).
👉 Install both for the best experience: Zepto for speed, Zomato for variety.
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